PRIVACY & COOKIES POLICY
Effective Date: March 28, 2022 | Last Updated: October 13, 2026
We are committed to protecting the privacy and security of the personal information provided by visitors and clients interacting with our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
1. WHAT INFORMATION WE COLLECT
a. Personal Information You Provide Voluntarily
When you interact with our website—such as requesting home evaluations, signing up for neighbourhood updates, scheduling property viewings, or filling out contact forms—you may voluntarily provide personal details, including:
• Full Name
• Email Address and Phone Number
• Property Search Preferences, Home Valuation Data, or Address Information
• Correspondence records if you contact us directly.
b. Non-Personally Identifiable Information & Cookie Data
When you navigate our website, we automatically collect non-personally identifiable traffic data using cookies, web server logs, and analytics software. This data includes:
• IP address, browser type, and operating system
• Pages viewed, duration of visit, and referral links
• Date and time stamps of site activity.
2. HOW WE USE YOUR INFORMATION
We collect and use personal information strictly for reasonable commercial purposes related to providing real estate services, including:
• Delivering requested property listings, neighbourhood data, and market reports.
• Responding to inquiries, evaluation requests, and booking viewings.
• Administering our business operations and improving website functionality.
• Sending commercial electronic communications (e.g., property alerts, market updates) in full compliance with Canada’s Anti-Spam Legislation (CASL). You may unsubscribe from these communications at any time using the opt-out link in our emails or by contacting us directly.
3. WHAT ARE COOKIES & HOW ARE THEY USED?
A cookie is a small text file placed on your device to differentiate you from other visitors and improve site functionality.
• Aggregate Analytics: We use cookie data in the aggregate to evaluate traffic patterns, identify popular neighbourhood pages, and optimize website speed and layout.
• Your Control: Browsers are typically set to accept cookies automatically. You can modify your browser settings to refuse cookies or alert you when a cookie is sent. Disabling cookies may limit your ability to access certain interactive features on our site (such as custom map searches).
4. DISCLOSURE & THIRD-PARTY SERVICES
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following limited circumstances:
• Service Providers: Trusted third-party vendors (such as CRM software, MLS mapping integrations, and email deliverability services) that assist us in operating our website and delivering services to you, strictly bound by confidentiality obligations.
• Legal Requirements: When required or permitted by law, such as to comply with a court order, regulatory requirement, or in good-faith belief that disclosure is necessary to protect our legal rights or safety.
5. DATA SECURITY & RESIDENCY
We implement appropriate physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse.
• Data Storage: While our primary web hosting server resides in Canada, some third-party service providers (such as cloud database or analytics providers) may process or store data outside of Canada. Information stored internationally may be subject to the laws of those jurisdictions.
6. ACCESSING AND CORRECTING YOUR INFORMATION
Under PIPEDA, you have the right to request access to the personal information we hold about you, subject to limited exceptions defined by law. You may also request corrections to inaccurate or incomplete information by reaching out via our contact page.
7. LINKS TO THIRD-PARTY SITES
Our website contains links to external websites, including Google Maps, MLS listings, and municipal resources. Once you leave our website via an external link, this Privacy Policy no longer applies, and we are not responsible for the privacy practices of third-party sites.
8. CONSENT AND POLICY MODIFICATIONS
By using this website and submitting your information, you consent to the collection, use, and disclosure of your personal data as described in this policy. We reserve the right to amend this policy at any time. Any updates will be posted on this page with an updated revision date.
